Refund Policy

Overview

This Refund Policy outlines the conditions and procedures applicable for refunds for products or services purchased through QUANTUMTRACE. Our aim is to ensure customer satisfaction while adhering to our company policies.

Eligibility for Refunds

• Requests for refunds must be made within 30 days of the original purchase date.
• Products or services must be unused or not substantially consumed.
• Proof of purchase is required for all refund requests.

Non-Refundable Items

Certain items are exempt from being refunded. These include:

• Gift cards
• Downloadable software products
• Services that have been fully rendered

Refund Process

To initiate a refund, please contact our support team at [email protected] with your order details and reason for the refund.

Once your request is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and credited to your original method of payment within 10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund, please contact us at [email protected].